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MANAGEMENT AND ACCOUNTING WEB |
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Five Whys Example |
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Question |
Answer |
| 1. Why did the machine stop? | It blew a fuse. |
| 2. Why did the fuse blow? | The fuse was the wrong size. |
| 3. Why was the wrong size in the fuse box? | The engineer put it there. |
| 4. Why did the engineer do that? | The supply room issued the wrong size fuse. |
| 5. Why? | The stock bin was mislabeled. |
| JIT Main Page | Japanese Management Main Page |
